1. Why should I choose Suburban Dog?
2. Do you meet my pet before beginning a service?
Yes! We schedule an appointment to meet you and your pet at your home. You get to see how we interact with your pet as we want you to feel completely comfortable and confident that your pet is in good hands. During this time, you will be asked for a copy of your house key and to complete a few standard forms.
3. Is there a charge and when are you available for a consultation?
We are available for consultations Mondays to Thursdays.
4. Am I obligated to use your services if we schedule a consultation?
5. What is your cancellation policy?
6. How and when do I pay?
We take personal cheques, cash or email money transfers.
7. What are the rates for your services?
Please check out our rates page for details